Refund policy

Returns & Refunds — Dhanashree Saaj

Every piece is one of a kind. Each saree is hand-stitched individually, and there is only one of each design. That is why we cannot offer a size exchange — there is no second piece to send you.

We do accept returns, and we collect them ourselves. If the saree isn't right, tell us within 3 days of delivery. We will arrange a courier pickup from your address within 2 working days — you don't need to book anything, pack it off to a courier office, or pay for the return.

Please keep the tags attached and the saree unworn, unwashed and in its original packing. Once it reaches us and we've checked it, we refund the full price of the saree. The refund reaches your account within 5–7 working days.

What we can't take back. Once the tags are removed, or if the saree has been worn, washed or altered, we cannot accept it.

Damaged or wrong item. If your saree arrives damaged, or it isn't what you ordered, send us photographs on WhatsApp or at care@dhanashreesaaj.com within 48 hours of delivery. We'll put it right at our cost.

Handmade variation. Every saree is made by hand, so slight differences in colour, zari placement or stitching are normal and are not defects.

Not sure about the size? Message us your baby's age before you order and we'll tell you honestly whether it will fit. It saves us both a return.